Terms of Use
Effective date: August 3, 2026 · Last updated: August 3, 2026
Summary (not a substitute for the full Terms): LazyKiwi is an AI creative platform operated by CMOON PTE. LTD. You must have the rights to anything you upload, and you may not upload or generate illegal or prohibited content — you alone are responsible and liable for everything you upload, input or generate. Subscriptions renew automatically until cancelled. Credits have no cash value. Purchases are final except for the limited first-purchase refund described in Section 6. Disputes are resolved by arbitration in Singapore under Singapore law.
These Terms of Use (the "Terms") are a binding agreement between you and CMOON PTE. LTD., a company incorporated in Singapore ("Company", "we", "us" or "our"), and govern your access to and use of the LazyKiwi websites (including lazykiwi.ai and its subdomains), applications, tools, and related services (collectively, the "Service").
By creating an account, purchasing a subscription or credits, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. If you are between 13 and 17 years old, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. The Service is not available to children under 13. If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.
2. Changes to These Terms
We may modify these Terms at any time. When we do, we will post the updated Terms on this page and revise the "Last updated" date above. For material changes we may provide additional notice (for example by email or an in-product message). Changes take effect when posted unless a later date is stated. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, your sole remedy is to stop using the Service and cancel any subscription before the changes take effect.
3. The Service
LazyKiwi lets you generate, edit and enhance images and videos using artificial-intelligence models, including models developed and hosted by third parties. You understand and agree that:
- AI-generated content is probabilistic. Outputs may be inaccurate, incomplete, unexpected, or offensive, and may resemble outputs generated for other users. We do not guarantee that any Output will be unique, accurate, fit for a particular purpose, or free of third-party rights.
- We may add, change, limit, suspend or discontinue any feature, model, template, credit pricing, generation quota or other aspect of the Service at any time, with or without notice, and we will not be liable to you for doing so.
- Access to particular models or features may depend on third-party providers and may become unavailable at any time for reasons outside our control.
- We may impose usage limits (including rate limits, resolution limits, queue priority and concurrency limits) that vary by plan.
- The Service is not a storage or backup service. We may limit how long Inputs and Outputs are stored and may delete stored content (including on free plans, after a subscription lapses, or per plan limits) at any time. Download anything you want to keep; we are not liable for any deletion or loss of content.
- We may label, watermark or embed identifiers (visible or invisible) in Outputs — including visible watermarks on free or trial plans — and you may not remove, obscure or alter them unless your plan expressly provides watermark-free Outputs.
- Features identified as beta, preview, experimental or early access are provided strictly "as is", may be changed, limited or withdrawn at any time without notice, and may be excluded from any commitments in these Terms.
4. Accounts
You must provide accurate and complete registration information and keep it up to date. You are responsible for all activity under your account and for keeping your login credentials secure. Notify us immediately at cmoonchat@gmail.com of any unauthorized use. We may refuse registration, reclaim usernames, or suspend or terminate accounts as described in Section 15. You may not sell, transfer or share your account, or use another person's account without permission. Each person may register only one free account; we may remove duplicate accounts and any free credits associated with them.
5. Subscriptions, Credits and Payments
5.1 Fees and billing
Certain features require a paid subscription or the purchase of credits. Prices are shown at checkout and may change at any time; price changes apply from your next billing cycle. All fees are stated exclusive of taxes unless stated otherwise, and you are responsible for any applicable taxes, duties or bank/currency-conversion charges. Payments are processed by third-party payment processors; your payment is also subject to their terms.
5.2 Automatic renewal
Subscriptions renew automatically at the then-current price for successive periods equal to your billing cycle (e.g., monthly or annually) until you cancel. You authorize us and our payment processors to charge your payment method on each renewal date. You can cancel at any time in your account settings or by emailing cmoonchat@gmail.com; cancellation takes effect at the end of the current billing period, and you will keep access (and any remaining subscription credits) until then. We do not provide prorated refunds for partial billing periods.
5.3 Credits
- Credits are a limited, non-exclusive, non-transferable license to use paid features of the Service. Credits are not money, have no cash value, earn no interest, and cannot be redeemed for cash except where required by law.
- Subscription credits are granted each billing cycle and expire at the end of that billing cycle; unused subscription credits do not roll over.
- Add-on credit packs purchased separately remain usable while your account remains open and in good standing.
- Free, bonus or promotional credits may be modified, limited, or expired by us at any time.
- All credits — subscription, add-on, free or promotional — are forfeited without compensation when your account is closed, deleted or terminated (whether by you or by us), except where a refund is required by applicable law.
- The number of credits consumed per generation depends on the model, duration, resolution, quantity and features used, and may change at any time. Credits deducted for a completed generation are not returned because you are unsatisfied with the result.
5.4 Promotions
Promotional offers, discounts, trials and free credits may be modified, suspended or withdrawn by us at any time, are non-transferable, may not be combined, and have no cash value. We may revoke promotional benefits, remove generated content and suspend the accounts of any user who abuses a promotion (including by creating multiple accounts, using automated sign-ups, or reselling promotional benefits).
6. Refund Policy
Except as expressly set out in this Section 6 or as required by applicable law, all purchases are final and non-refundable.
6.1 First-purchase guarantee
If you are unhappy with your first-ever subscription purchase on LazyKiwi, you may request a full refund within 3 days (72 hours) of that purchase, provided you have used fewer than 30 credits since the purchase. To request a refund, email cmoonchat@gmail.com from the email address on your account with your order details. Approved refunds are returned to the original payment method; where permitted by law, we may deduct non-recoverable payment-processing fees or a service fee of up to 6% of the amount paid. Limit one refund under this Section per person, household and payment method. Refunded accounts lose access to paid features and remaining credits immediately.
6.2 Not refundable
- Subscription renewals (set a reminder — you control cancellation, and cancelling before the renewal date always prevents the charge);
- Add-on credit packs, upgrades, and any second or subsequent purchase;
- Credits that have been spent, including on generations you are unsatisfied with — generation quality, style or content is inherent to AI technology and is not a defect;
- Purchases made through app stores or other third-party platforms (their refund policies apply);
- Accounts terminated for breach of these Terms.
6.3 Discretionary refunds
We may, in our sole discretion, issue a refund, credit or other goodwill gesture outside this policy in individual cases. Doing so does not waive this policy, does not entitle you to the same treatment in the future, and does not entitle anyone else to the same treatment.
6.4 EU/UK consumers
If you are a consumer in the European Union or United Kingdom, you have a statutory 14-day right of withdrawal for digital content. By purchasing, you expressly request immediate performance and delivery of the digital content and services and acknowledge that you thereby lose your right of withdrawal once performance has begun. Nothing in these Terms limits any non-waivable statutory rights you may have.
6.5 Chargebacks
Please contact us before initiating a chargeback — most issues can be resolved quickly. Initiating a chargeback on a valid charge is a breach of these Terms, and we may suspend or terminate your account and forfeit remaining credits while the dispute is pending or after an unjustified chargeback.
7. Your Content
7.1 Definitions
"Inputs" are the photos, images, videos, audio, prompts, text and any other materials you upload or submit to the Service. "Outputs" are the images, videos and other results the Service generates for you. Inputs and Outputs together are "Your Content".
7.2 Ownership
As between you and us, you retain ownership of your Inputs. Subject to your compliance with these Terms (including payment of applicable fees), we assign to you all our right, title and interest, if any, in the Outputs generated for you, and you may use them for personal or commercial purposes. We make no representation or warranty that Outputs are protectable by copyright, unique, or non-infringing, and similar or identical outputs may be generated for other users.
7.3 License to us
You grant us a worldwide, non-exclusive, royalty-free, fully paid-up, transferable and sublicensable license to host, store, cache, reproduce, modify, adapt, process, transmit, publish, publicly display and create derivative works of Your Content as needed to (a) operate, provide, secure and support the Service (including processing Your Content through third-party AI model providers); (b) develop, improve and train our Service, features and models, as described in our Privacy Policy; (c) enforce these Terms and comply with law; and (d) for content that you choose to publish, share publicly or submit to community/showcase features, to display and promote the Service (including in our marketing). This license survives termination with respect to (i) copies retained in routine backups for a limited period, (ii) content you shared publicly, and (iii) improvements to models already made.
7.4 Your responsibilities and warranties
You are solely responsible and liable for Your Content — every image, photo, video, audio file, prompt or other material you upload or input, and every Output you generate, publish, distribute or use. We provide neutral, automated technology that processes content at your direction; we do not pre-screen content and do not endorse, verify or assume any responsibility or liability for content uploaded or generated by users. If any Input you upload or any Output you generate or use is unlawful, infringing or otherwise violates these Terms, all responsibility, liability and legal consequences rest with you alone, and not with the Company.
You represent and warrant that: (a) you own or have all necessary rights, licenses and permissions to your Inputs; (b) where an Input depicts an identifiable person, you have that person's consent (or their guardian's, for minors) to upload and process their image, likeness and/or voice; (c) Your Content and our authorized use of it does not and will not infringe or violate any third-party rights (including intellectual-property, privacy, publicity and personality rights) or any law; and (d) you will review Outputs before relying on or distributing them.
7.5 Templates, effects and library assets
The templates, effects, styles, presets, stock media, music and other library assets made available in the Service remain the property of the Company or its licensors. Where an Output incorporates such elements, we grant you a non-exclusive license to use those elements solely as embedded in that Output. You may not extract, separate, resell or redistribute templates or library assets on a standalone basis, or use them outside Outputs generated through the Service.
7.6 Feedback
If you send us feedback, suggestions or ideas, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use them for any purpose without compensation or attribution.
8. Acceptable Use
You must not upload, input or submit any image, photo, text, video, audio or other material, and must not use the Service to create, generate, share or promote any content, that violates the rules below. You agree not to use the Service to create, upload, generate, share or promote content that, or otherwise to:
- violates any law or regulation, or infringes any third party's intellectual-property, privacy, publicity or other rights;
- depicts or sexualizes minors in any way, or exploits or harms minors — we have zero tolerance and report violations to authorities;
- creates non-consensual intimate imagery, or nudity/sexual content involving a real identifiable person without their documented consent;
- impersonates any real person — including via deepfakes of their face, body or voice — without their consent, or misrepresents synthetic media as authentic in a way likely to deceive (including election-related or news-style disinformation);
- constitutes fraud, harassment, defamation, hate speech, or incitement of violence;
- attempts to identify individuals from biometric data, or to build facial-recognition databases;
- uses Outputs or any part of the Service to develop, train or improve any competing AI model or service;
- scrapes, crawls, data-mines, or accesses the Service by automated means; probes, bypasses or interferes with security, rate limits, credit accounting or content-safety measures; or reverse engineers, decompiles or copies any part of the Service;
- resells, rents, sublicenses or commercially redistributes the Service or credits without our prior written agreement;
- uploads malware or interferes with the operation of the Service.
We may (but have no obligation to) monitor, filter, refuse to process, remove or report content that we believe violates these Terms or applicable law, and we may suspend or terminate accounts involved, in each case without notice and without refund. No monitoring or removal by us — and no failure to monitor or remove — creates any responsibility or liability on our part for user content.
Sole responsibility for violating content. Any content you upload, input or generate in violation of this Section 8 or applicable law is your sole responsibility. You alone bear all resulting liability — civil, criminal or administrative — and all claims, penalties, damages and costs arising from it, and you will indemnify the Company against them as set out in Section 14.
9. Our Intellectual Property
The Service — including its software, models, interfaces, designs, templates, effects, text, graphics, trademarks (including "LazyKiwi" and the kiwi logo) and all related intellectual-property rights — is owned by the Company or its licensors. Except for the limited rights expressly granted in these Terms, no rights are granted to you, whether by implication, estoppel or otherwise. You may not remove or alter any proprietary notices.
10. Third-Party Services and Models
The Service integrates third-party AI models, hosting, payment and analytics providers, and may link to third-party sites. Your Inputs may be processed by third-party model providers to generate Outputs. Third-party services are governed by their own terms and privacy policies, and additional usage restrictions imposed by a model provider may apply to specific models. We are not responsible for third-party services and provide no warranty in respect of them. Your interactions, transactions and disputes with other users or with third parties (including model providers, payment processors and advertisers) are solely between you and them; to the maximum extent permitted by law, we are not responsible or liable for any loss or damage arising out of such interactions.
11. Copyright Complaints
We respect intellectual-property rights and will respond to notices of alleged infringement that comply with applicable law. Send notices to cmoonchat@gmail.com with the subject "IP Complaint", including: (a) identification of the copyrighted work; (b) the URL or sufficient description of the allegedly infringing material; (c) your contact information; (d) a statement of good-faith belief that the use is unauthorized; (e) a statement, under penalty of perjury, that the information is accurate and you are the owner or authorized to act for the owner; and (f) your physical or electronic signature. We may remove content, forward notices, and terminate repeat infringers' accounts.
12. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, ALL CONTENT AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE AND OUR SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. OUTPUTS ARE GENERATED BY AUTOMATED SYSTEMS AND DO NOT CONSTITUTE PROFESSIONAL, LEGAL, MEDICAL OR FINANCIAL ADVICE. YOU USE THE SERVICE AND OUTPUTS AT YOUR OWN RISK.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL THE COMPANY, ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA OR CONTENT, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) FIFTY U.S. DOLLARS (US$50). THE LIMITATIONS IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BARGAIN BETWEEN YOU AND US AND APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW (SUCH AS LIABILITY FOR FRAUD, OR FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE).
TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO SEEK INJUNCTIVE OR OTHER EQUITABLE RELIEF THAT WOULD PREVENT OR INTERFERE WITH THE DEVELOPMENT, OPERATION OR EXPLOITATION OF THE SERVICE, AND YOUR SOLE REMEDY FOR ANY CLAIM IS MONETARY DAMAGES AS LIMITED BY THIS SECTION.
14. Indemnification
You will defend, indemnify and hold harmless the Company and its officers, directors, employees, agents, suppliers and licensors from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) Your Content, including any claim that an Input or your use of an Output infringes or violates a third party's rights; (b) your use or misuse of the Service or Outputs; (c) your breach of these Terms or of applicable law; or (d) your dispute with any other user or third party. We may assume the exclusive defense and control of any matter subject to indemnification by you, at your expense.
15. Term and Termination
These Terms apply for as long as you use the Service. You may stop using the Service and delete your account at any time. We may suspend or terminate your access to all or part of the Service at any time, with or without cause and with or without notice, including if we believe you have breached these Terms, if required by law, or if we discontinue the Service. We may also close accounts that have been inactive for twelve (12) months or longer after reasonable notice to your registered email address; credits remaining at closure are forfeited except where prohibited by law. Upon termination: your license to use the Service ends; unused credits are forfeited (except where a refund is required by law); and Sections 5–14 and 16–18 survive. We are not liable to you or any third party for any termination or suspension.
16. Governing Law and Dispute Resolution
16.1 Governing law
These Terms and any dispute arising out of or in connection with them or the Service are governed by the laws of the Republic of Singapore, without regard to conflict-of-laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods.
16.2 Informal resolution first
Before starting any formal proceeding, you agree to first contact us at cmoonchat@gmail.com and attempt in good faith to resolve the dispute informally for at least 30 days.
16.3 Arbitration
Any dispute not resolved informally shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the SIAC Rules in force when the notice of arbitration is submitted. The seat of arbitration is Singapore, the tribunal consists of one arbitrator, and the language of arbitration is English. Judgment on the award may be entered in any court of competent jurisdiction. Either party may seek injunctive relief in court to protect intellectual-property rights, and either party may bring an individual claim in a small-claims tribunal of competent jurisdiction where available. The existence, content and outcome of any arbitration shall be kept confidential by both parties except as required by law or to enforce an award.
16.4 Class action and jury waiver
TO THE EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING, AND EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON.
16.5 Time limit on claims
To the extent permitted by law, any claim arising out of or relating to the Service or these Terms must be filed within one (1) year after the claim arose; otherwise it is permanently barred.
17. Sanctions and Export Compliance
You represent that you are not located in, or a resident of, any country or region subject to comprehensive sanctions, and that you are not on any government restricted-party list. You agree to comply with all applicable export-control and sanctions laws in connection with your use of the Service.
18. General
- Entire agreement. These Terms (together with the Privacy Policy and any plan-specific terms presented at checkout) are the entire agreement between you and us regarding the Service and supersede all prior agreements on that subject.
- Severability. If any provision is held unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions remain in full force.
- No waiver. Our failure to enforce any provision is not a waiver of it.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition or sale of assets.
- Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control, including acts of third-party model or infrastructure providers, internet failures, and government actions.
- No third-party beneficiaries. These Terms do not create rights for any third party, except that our suppliers and licensors are intended beneficiaries of Sections 12–14.
- Notices and electronic communications. You consent to receive all notices, disclosures and other communications from us electronically, by email to your registered address or by posting within the Service, and such delivery satisfies any legal requirement that a communication be in writing. You are responsible for keeping your registered email address current.
- Language. These Terms may be translated for convenience; in case of any conflict, the English version prevails to the extent permitted by law.
19. Contact
CMOON PTE. LTD. (Singapore) Email: cmoonchat@gmail.com
See also our Privacy Policy.